Spot investing: The base fee is 0.one% for the two maker and taker orders. Nevertheless, service fees might be lowered based on the consumer?�s VIP level, which is decided by trading quantity and asset balance.
Even so, some traders value The supply of various help channels and the depth of educational elements provided.
Although the 24/7 Dwell chat attribute is built to deliver fast help, some buyers have described delays, particularly through durations of substantial inquiry quantity. Email guidance response periods could vary, with sure end check here users enduring prolonged waiting intervals in advance of receiving a reply.
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